UX glossary

Explore key UX terms with clear definitions, practical context, and direct connections to the guides where each concept comes to life.

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AI affordance

Learn what AI affordance means in UX design and how to communicate the capabilities and limitations of AI features so users engage with them confidently.

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Card sorting

Learn what card sorting is in UX research and how asking users to organize content into their own categories reveals the mental models that should shape your navigation and information architecture.

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Cognitive load

Learn what cognitive load means in UX design, explore its three types, and understand how reducing unnecessary mental effort improves usability.

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Empty state

Learn what empty states are in UX design, explore the different types, and understand how to turn blank screens into helpful, action-oriented moments.

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Error message

Learn what error messages are in UX design, explore the different types, and understand how clear, actionable error messages keep users in the flow instead of driving them away.

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Fitts's law

Learn what Fitts's law is in UX design and how target size and distance affect how quickly and accurately users can interact with interface elements.

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Gestalt principles

Learn what Gestalt principles are in UX design and how laws like proximity, similarity, and closure help create interfaces users understand at a glance.

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Heuristic evaluation

Learn what heuristic evaluation is in UX design, which usability principles it uses, and how expert reviews find systematic problems that user testing alone might miss.

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Hick's law

Learn what Hick's law is in UX design and how reducing the number of choices helps users make decisions faster and with less friction.

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Infinite scroll

Learn what infinite scroll is in UX design, when it works well, and when it actively harms usability compared to pagination or load more patterns.

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Information architecture

Learn what information architecture is in UX design and how organizing and labeling content around how users think rather than how teams think makes products dramatically easier to navigate.

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Jobs to be done

Learn what jobs to be done means in UX design and how focusing on the progress users are trying to make leads to better product and feature decisions than demographics or personas alone.

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